knowledge and information role specifications TFPL works with teams and managers to define knowledge and information roles. Our recruitment experts work with line managers to help them focus on the objectives of the role they are seeking to create or fill. This ensures that the role is focused on key strategic outcomes. A clearly defined role specification helps ensure that the right candidates are targeted and positions are filled quickly and effectively. We have also worked with many organisations to help them redefine team capability requirements as they refocus their team around new business strategies. By working with team members, as well as their managers, we can ensure that the team recognises the competencies and skills required to deliver business critical products and services. We can do this work using a mixture of team workshops, role description analysis and individual interviews. Role descriptions can also be enhanced using TFPL’s Knowledge and Information Competency Dictionary. For more information on this product click here. key contact: Val Skelton, Head of Training & Learning, TFPL Ltd., London email: val.skelton@tfpl.com